Page 1 of 1
Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 11:41 am
by Jerry
Last night we stop to eat on our way home.
I won't say where until the owner responds...
One of the specials is announced as 2 softshell crabs with one of two toppings...
I go for that as I had not had a softshell in months.
My plate arrives with one medium size crab and one half of another crab.
When I inquired as to what happened to half of the second crab, the kitchen returned with the answer that "depending on size" that's how they were being served.
At $24.95, served with just potato and veggies, should I have grounds to complain?
Re: Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 11:54 am
by PNG
One and a half is one and a half, two is two.
Re: Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 12:57 pm
by Oyster
Since you only received 3/4 of your order, you could have paid $18.75. Course owner would probably have taken his out of the waiter's tips...
Re: Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 1:16 pm
by hungryone
Yes, you do have a legitimate point, I think. It is easy enough to amend the "specials" listing to say "crab and a half" or "12 ounces of softshell" or something similar. Last weekend, I bought medium sized live softshells for $4 each.
Re: Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 3:35 pm
by Suzy Wong
That is weird. The wait person should be told to explain that to the diner when ordering.......
Re: Where's my Half of Softshell?
Posted: Thu Sep 25, 2008 4:29 pm
by Dilfan
Jerry wrote:
My plate arrives with one medium size crab and one half of another crab.
When I inquired as to what happened to half of the second crab, the kitchen returned with the answer that "depending on size" that's how they were being served.
So, according to that logic, I guess if they are running small they'll put 3 or more on your plate, right!!! (I don't think so). I would think that not only do you have the grounds to complain, I would also think that you have the basis of a fraud complaint to the BBB, and possibly further. That may sound a bit extreme, but it all depends on what the owner/manager says or does about the incident.
Please keep us informed regarding this, because if a certain establishment wants to conduct business in that manner, I would like to know so I don't patronize them.
Dilfan
Re: Where's my Half of Softshell?
Posted: Fri Sep 26, 2008 5:39 am
by JudiB
Jerry, that's outrageous.
I have no problem with it, as long as it was advertised as "depending on size". But to order and receive it based on the description & price, and not be served two...
Nope. I wish you'd have gotten up and walked out.
LOL... 'course you were probably really hungry at that point!
Re: Where's my Half of Softshell?
Posted: Sun Sep 28, 2008 8:27 pm
by Yvette
Just wish I would have been there to see the expression on your face.
Re: Where's my Half of Softshell?
Posted: Mon Sep 29, 2008 10:19 am
by Suzy Wong
So Jerry, what's the scoop? Update?
