Re: If you plan to use a restaurant.com cert......
Posted: Sat Mar 27, 2010 11:37 am
try the below:
What do I do if I attempt to use a Restaurant Gift Certificate and the restaurant is closed or not accepting my gift certificate? This is a rare issue but sometimes restaurants go out of business or change owners without informing Restaurant.com. If you attempt to use a valid Restaurant.com Gift Certificate and the restaurant is closed or not accepting your certificate, please contact Customer Service at info@restaurant.com (include your Gift Certificate number) or call us at 1-800-979-8985 Monday through Friday, 8 a.m. to 8 p.m., Central Standard Time and 8 a.m. to 1 p.m. on Saturday. Our Customer Service department will exchange your unused certificate for a credit to Restaurant.com. This will allow you to choose another restaurant or merchant certificate from Restaurant.com. We appreciate your assistance in keeping our site as up-to-date as possible. You can help other Restaurant.com customer’s by informing us about your experience.
What do I do if I attempt to use a Restaurant Gift Certificate and the restaurant is closed or not accepting my gift certificate? This is a rare issue but sometimes restaurants go out of business or change owners without informing Restaurant.com. If you attempt to use a valid Restaurant.com Gift Certificate and the restaurant is closed or not accepting your certificate, please contact Customer Service at info@restaurant.com (include your Gift Certificate number) or call us at 1-800-979-8985 Monday through Friday, 8 a.m. to 8 p.m., Central Standard Time and 8 a.m. to 1 p.m. on Saturday. Our Customer Service department will exchange your unused certificate for a credit to Restaurant.com. This will allow you to choose another restaurant or merchant certificate from Restaurant.com. We appreciate your assistance in keeping our site as up-to-date as possible. You can help other Restaurant.com customer’s by informing us about your experience.
